7 min read · Updated 16 Sept 2026

Questions to Ask Before Buying CBD Products in South Africa

A practical checklist of questions to put to any retailer or brand before you place a CBD order online.

Ask about the product

Factual questions get factual answers. Before buying, ask the retailer or brand:

  • · How much CBD is in the whole container, and how much per serving?
  • · Is the product full-spectrum, broad-spectrum or isolate?
  • · What is the full ingredient list, including the carrier oil?
  • · Is there third-party laboratory testing, and can you see the report?
  • · What is the batch number and the best-before date?

Ask about the seller

The retailer, not ZazaMarket, is the party you transact with.

  • · Who is the registered business behind the website?
  • · What are the delivery areas, costs and timelines?
  • · What is the returns and refunds policy?
  • · How do you contact support if something goes wrong?
  • · Is there an age restriction applied at checkout?

Ask about your own situation

If you take prescription medicine, are pregnant or breastfeeding, or manage a health condition, speak to a pharmacist or doctor before using any new product. ZazaMarket does not give medical advice and cannot tell you whether a product is suitable for you.

Be careful with claims

Treat any seller who claims a product cures, treats or prevents a disease with caution. Those claims are not permitted and are not something we publish. Rules covering cannabis, hemp and CBD in South Africa can change, and nothing on ZazaMarket is legal advice.

Before you buy

ZazaMarket is an online marketplace listing products from participating brands and retailers. We do not provide medical advice. Speak to a qualified healthcare professional before using any new product, especially if you are pregnant, breastfeeding or taking medication.

When you choose a product, we link you to the partner retailer, who handles pricing, stock, payment, delivery and returns.

Informational only. Nothing here is medical advice and no claim is made that any product cures, treats or prevents any disease or condition. Some products are age-restricted and intended for people 18 years or older.

ZazaMarket links to partner retailers using affiliate links and may earn a commission from qualifying purchases at no additional cost to you. Read the affiliate disclosure.

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